Privacy Policy for IWT Design

Effective Date: 01/10/2025

At IWT Design, we are committed to protecting your privacy and handling your personal information with transparency and respect. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, use our services, or interact with our content.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name, email address, phone number, company details, and any information you submit via contact forms, newsletter signups, or account registrations.

Automatically Collected Information

• Technical details such as IP address, browser type, operating system, and browsing activity (via cookies and analytics tools).

Transaction and Account Data (when applicable)

• Billing details, purchase history, shipping information, and payment method (processed securely through trusted third-party providers).

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our website and services
• Respond to enquiries and offer customer support
• Send updates, newsletters, or marketing communications (only with your consent)
• Analyse website performance and usage patterns
• Comply with legal obligations and protect against fraud

3. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences
• Measure site traffic and performance
• Improve your browsing experience

You can adjust your browser settings to block or delete cookies at any time, though some features may not function correctly without them.

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Trusted partners who process payments, provide analytics, or help us deliver our services
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Retention

We keep personal information only as long as necessary for the purposes described above, or as required by law.

6. Your Rights

Depending on your location (UK, EU, California, and others), you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our processing of your data
• Withdraw consent for marketing communications at any time
• Request portability of your data

To exercise these rights, please contact us at [Insert Contact Email].

7. Data Security

We implement appropriate technical and organisational measures to protect your data from loss, misuse, and unauthorised access. However, no method of transmission or storage is completely secure.

8. International Data Transfers

If you access our website from outside the UK or EU, your information may be transferred and processed in countries with different data protection laws. We ensure safeguards are in place to protect your information.

9. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices, and we recommend reviewing their policies separately.

10. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact us:

IWT Design

Email: info@ingotswetrust.com
Address: IWT Design LTD, 7, Staple House, 5 Eleanor’s Cross, Dunstable, LU6 1SU