Take a look here today at the terms and conditions and privacy policy available for our customers
Ingots We Trust Terms & Conditions
Welcome to our website
This website is owned by Ingots We Trust Ltd.
The term Ingots We Trust or 'us', 'we', 'our' refers to the owner of the website whose registered office is Unit 1 Eversley Way, Thorpe Industrial Estate, Egham, TW20 8RG. Company number 13897463
The term 'you' refers to the user/visitor to our website.
By using our website you are accepting and consenting to comply with and be bound by the following terms and conditions of use, which together with our privacy policy cover Ingots We Trust's relationship with you in relation to our site.
If you disagree with any part of these terms and conditions, please do not use our website.
Terms of Use
The content of these pages is for your general information and use only. It is subject to change without notice. We do not provide any warranty. You acknowledge that the website may contain inaccuracies or errors and we expressly exclude any liability for any such inaccuracies or errors to the fullest extent permitted by law.
Cookies
We use cookies to help analyze website traffic. ( see our privacy policy for more details )
Ownership
The website contains material which is owned by us. This material includes but not limited to the design, layout ,look, appearance and graphics.
Cancellation
We reserve the right to cancel your order if there was an incorrect price within your order or we have insufficient stock but we would aim to contact you as soon as possible.
Ordering
All customers must be aged 18 or over. Please note the spot prices and values of metals continually fluctuate, they can go up or down. Before ordering please check the order is correct as once you click the submit button you will be unable to correct any errors on your order
Payment
We take payment on receipt of your order from either credit card or debit card or Paypal. If your payment details you have given us are incomplete or in correct, we accept no liability if the order is delayed.
Delivery charges vary due to variations in orders.
Complaints
If you have any comments or complaints, please contact us info@ingotswetrust.
Ingots We Trust Privacy Policy
This privacy policy sets out how we use and protect any information that you give us when using our website. You can be assured that it will only be used in accordance with this privacy statement. By using our website you are accepting and consenting to the practices described by this policy.
Our contact details
Unit 1 Eversley Way, Thorpe Industrial Estate, Egham, TW20 8RG
01784 435426
Email info@ingotswetrust
The type of personal information we collect
We may collect the following information provided by you when completing forms on our website or via phone, email or post.
Name / Business name
Addresses (including post codes), email addresses and contact number.
Other information you have consented to supply.
Geographical information, IP address and device details.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To allow us to perform our contract to you
We are legally required to do so
We have your consent
Internal recording keeping
Promotional offers / services
To communicate with you if there is an issue with your order
Market research
Prevention of crime or fraud.
We do not sell, share or distribute your information with other organizations except where required legally, or where it is required to fulfill our contract with you, such as delivery companies or external payment providers.
Your data protection rights
You can access, correct, update or delete any of your personal information at any point by contacting us. Details of which can be found at the beginning of this statement.
We will continue to process your data, if it is a legal requirement.
How we store your personal information
Your information is stored and disposed of securely to avoid unauthorized access or disclosure, by physical and electronic procedures we have put in place.
How we use cookies
A cookies are small data files which are stored on computers, mobile phones or other devices.
A cookie helps analyze web traffic enabling our website to tailor to our customer needs.
You can choose to accept or decline cookies.
Links to other websites
Our website may contain links to other websites but once you use these links to leave our site, please be aware that we do not have control over these other websites. Therefore we can not be responsible for the protection and privacy of any information which you provide whilst visiting such sites as such sites are not governed by this privacy statement.
If you have any questions regarding our products, please get in touch with a member of our team.